Care & Maintenance
Never use chlorinated bleach - it is harmful to plants, and reacts adversely with most metals (painted and unpainted). Continued use of chlorinated bleach can cause damage to fasteners, some of which attach your deck to your home.
To clean natural wood decks, Sodium Percarbonate is a good choice – it has excellent cleaning properties, it is safe for plants, humans and the environment. Oxyclean is one brand of this type of product, but other Sodium Percarbonate cleaners also are available online (http://www.restore-a-deck.com/deckcleaning.html) or at most commercial paint suppliers. Typically the big box stores do not carry this product; they stock deck cleaners that have Chlorinated Bleach as one of the ingredients.
For synthetic decks, Corte Clean is safe for fasteners and the environment and does a good job of cleaning decks. It has had no effect on the samples they have for trials. Their website is www.corteclean.com.
The underdecking ceiling system can be cleaned easily by the homeowner using a mild dish washing detergent and a sponge mop, or a Swiffer with 100% mineral spirits added to the pad. Be sure to rinse to remove potential water spots. Use of a pressure washer is not recommended. While the panels are removable, we recommend that you contact us prior to doing so to prevent any possible damage to the panels and also the guttering system.
Typically, cleaning the inside of the ceiling panels is not necessary. Rain will usually keep debris washed out. If you notice a leak and suspect debris may be the cause, check the outlet of your perimeter guttering system by pushing up the ceiling panel that is directly over the downspout location. Remove any clog and inspect and clear the remaining gutter if required.
Note: Please do not paint the underdecking material - it will void the warranty. Give us a call and we can discuss our panel exchange program.
Dry Patio Solutions provides a 20-year limited warranty against all corrosion & paint failure, and a 5-year “no” leak labor & materials warranty from date of installation to the original purchaser as long as they have maintained a continuous residency at the address of the claim. This warranty is intended to cover defects in the paint finish and labor cost to repair or replace and any deficiencies. This warranty does not cover damage caused from “acts of God” or any other such extreme weather event. Extreme weather events are labeled as hurricane’s, tornado’s, or floods.
Dry Patio Solutions is only responsible for leaking from the back of our perimeter guttering circumference. This includes the interlocking panel system. The warranty does not include light fixtures, ceiling fans, swings heaters, speakers, “G.F.C.I.” receptacles. All leaks outside our perimeter guttering and interlocking panel ceiling are not the responsibility of Dry Patio Solutions. In addition, leaks caused by improper flashing or lack of flashing at the location where the deck is attached to the house is not covered by warranty.
Failure to follow safe cleaning procedures, as outlined in care and maintenance, can also void the warranty, including:
Debris in system causing a clogged perimeter gutter and downspout creating standing water.
Leaks behind the siding and or veneer that originate from above the perimeter guttering.
Improperly installed composite decking that does not meet the manufacturer’s specifications.
Settlement of existing framing causing elevation changes to our perimeter guttering.
Sagging of all LVL’s installed for long spans that cause our guttering to be altered from the original installation.
Penetration through ceiling panels & perimeter guttering other than by a Dry Patio Solutions certified installer.
Alterations to any portion of our system performed by anyone other than a Dry Patio Solutions actively employed representative.
Overloading the system with roof load due to poorly maintained or undersized or improperly installed house guttering above the deck. This also includes “debris guards” that are installed on the homes guttering. Many do not capture all the roof load especially on sleep roof pitches.
Dry Patio Solutions inc. does not accept responsibly for any subterranean gutter drainage systems, or lighting and fan failure caused by moisture in the fixture originating from living / “dry side” of the system. Typically, pressure washing will ruin the lights and fans (see care and maintenance).
If you have any further questions or require further instructions, please visit us on the web or call 704-stay-dry (704-782-9379) and ask for assistance. We want your system to function perfectly just as much as you do.